Costing your Managed Service

How much does it cost?

We don't feel you should have to wait around for a call, be chased forevermore by a sales team or feel obliged in any way. With that in mind we publish an instant pricing calculator for a complete managed IT service below.
No email address needed or personal details stored

If this seems overly complicated or expensive please bear with us and note the following..
We don't cutting support service costs to be the cheapest or hide any big markups on services.

There are some "per-device" costs that can't be avoided, e.g. backup for critical things like servers or cloud & anti-virus for all computers.
The aim is to strike a balance between a quality support service and market leading offerings for backup and security.

Support costs could be negotiable depending on needs and current situation and scale of operation.

We offer a loyalty scheme of 5% discount on each yearly renewal of working together to a maximum of 20%.
(This only applies to services we offer, not 3rd party cloud services like backup/M365).

If you have any questions, or need clarification on the purpose of any items please don't hesitate to get in touch. Contact details at top and bottom of page.
We understand that commiting to a managed service may seem daunting or costly so we also provide adhoc assistance.
This may also be attractive to companies without feet on the ground in sites that are within our area.

If you just want to see our hourly rates we have a price list here.
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Notes

Costs are estimates, presented in GBP (excluding VAT) and are invoiced monthly in arrears.
This does not factor price breaks for larger organisations.

Provision of services are subject to but not limited to the following,
Consultation and assessment of current service and infrastructure.
Signing of a contract to agree terms, scope of delivery and expected respsonse times.
Entering a direct debit agreement for payment of services or payment within 14 days of invoice being issued. (Interest will be charged otherwise at a compund rate of 5% per calendar month for late payment).

Initial contract will last 12 Months.
Contracts for 3rd party cloud services may not terminate on same date as service contract

Microsoft 365 products can be managed and supplied directly but are left out here as prices can change during course of subscription.
We supply those at cost on date of subscription going live so its best to use the Microsoft website as a guide.
https://www.microsoft.com/en-gb/microsoft-365/business/compare-all-microsoft-365-business-products-monthly

Founded in 2025 by Jamie Clements Understanding Tech was created to offer SMB's personal and understandable IT Service.

We have the strict belief IT support should be a relief not a burden.