We don't feel you should have to wait around for a call, be chased forevermore by a sales team or feel obliged to us.
With that in mind please try our pricing calculator below.

If this seems overly complicated or expensive please bear with us and note the following..
We aren't cutting support service costs to be the cheapest or hiding any big markups on services.
There are some "per-device" costs that can't be avoided, e.g. backup for important things like servers, and anti-virus for all computers.
The aim is to strike a balance between a quality support service and market leading offerings for backup and security.
Support costs could be negotiable depending on needs and current situation.

We offer a loyalty scheme of 5% discount on each yearly renewal of working together to a maximum of 20%.
(This only applies to services we offer, not 3rd party cloud services like backup/M365).

If you have any questions, or need clarification on the meaning of any items, please don't hesitate to get in touch.
Contact details at top of page.

We understand that commiting to a managed service may seem daunting or costly so we also provide adhoc assistance.
This may also be attractive to companies without feet on the ground in sites that are within our area.

If you just want to see our hourly rates we have a price list here.

Click for
Price List

Hybrid Working

Yes

Do you or your staff work from home and office?

Cloud Services

Yes

Do you use cloud services such as G-Suite or Microsoft 365?

Charity

Yes

Are you a registered charity? This reduces the support costs for computers, staff and servers by 50%

Number of Staff

Enter how many staff you have

Number of Devices

Enter how PCs and Laptops you have, excluding servers

Virtual Servers

Enter how many virtual servers you have

Physical Servers

Enter how many physical servers you have, either Tower, rackmount or NAS

Numbers of locations

How many offices or locations do you work from? (excluding working from home)

Server Cloud Backup

Server to cloud backup (up to 2 terabyte per device)

Staff Cloud Backup

Cloud to cloud backup for each staff member Outlook, onedrive and Sharepoint (1TB)

Endpoint Security

Antivirus with advanced detection and response

Security Awareness Training

Access for each staff member to personal online training portal

Support cost per month

Your subtotal cost per month for support

Cloud services per month

Your subtotal cost per month for antivirus, backup and training

Total cost per month

This is your final estimate

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Notes

Costs are estimates, presented in GBP (excluding VAT) and are invoiced monthly in arrears.
This does not factor price breaks for larger organisations.

Provision of services are subject to but not limited to the following,
Consultation and assessment of current service and infrastructure.
Signing of a contract to agree terms, scope of delivery and expected respsonse times.
Entering a direct debit agreement for payment of services or payment within 14 days of invoice being issued. (Interest will be charged otherwise at a compund rate of 5% per calendar month for late payment).

Initial contract will last 12 Months.
Contracts for 3rd party cloud services may not terminate on same date as service contract

Microsoft 365 products can be managed and supplied directly but are left out here as prices can change during course of subscription.
We supply those at cost on date of subscription going live so its best to use the Microsoft website as a guide.
https://www.microsoft.com/en-gb/microsoft-365/business/compare-all-microsoft-365-business-products-monthly

Founded in 2025 by Jamie Clements Understanding Tech was created to offer SMB's personal and understandable IT Service.

We have the strict belief IT support should be a relief not a burden.

hello@understandingtech.co.uk

0141 479 1100

Costing your Managed Service

How much does it cost?

hello@understandingtech.co.uk