Security Awareness Training (SAT)
& Endpoint Protection (AntiVirus)

Sadly there are 2 types of companies.
Those that have been hacked or defrauded and those that will be.

Below we talk about how to defend against that, with training and software protection.

Training to enhance confidence and visibiltiy of risks for a safer workplace

It should be no.1 priority to protect your business and customers from data breaches so it doesn't matter which you are.
It's always a good time to get prepared.

For compliance data processing and cyber insruance today its vital to have the basics in place.
Yes company policy can dictate what is acceptable and expected but it doesn't protect against human error or bad judgement.
Security awareness training for your staff does by arming them with the necessary knowledge and confidence.
This is for what you can see.

How it works

Security Awareness Training is delivered online in a web browser by a best in class training provider through bitesize modules.
The course lasts 1 year within a 3 year cycle so it doesn't become repetitive with around 25 sections each lasting between 1 and 10 minutes.

Topics covered range from detecting trick emails (phishing), methods of social engineering, password hygiene and best security practice for handling sensitive data.
The learning experience has take aways for personal life as well making it a cost effective investment in your staff and business.

Each staff member has access to a personal "self-service" portal that allows for flexible scheduling of training to fits with business needs.
Reminders are sent via email to suggest a cadence that keeps learning "topped up" over the year.
That constant enagement helps with knowledge retention and gently reinforces the need for vigilence throughout the year.

Tests are given and periodic simulated phishing emails sent to test in real world situation.
The system provide dashboards and reports to management to measure and monitor learning progress reports.

The standard course is available from £24* per staff member, covering a year of learning for each individual.

https://inspiredelearning.com/security-awareness/
(Human Resource & Management specfic training modules are also available)

Software to defend against what can't be seen

For what you can't see the solution is advanced endpoint protection with detection & response.
This protection with detection and response replaces the antivirus (AV) software of old, but yes it still is a software still runs on your computers.

It scans files and services running on your computer, as normal AV does, but also scans for the sort of activity that typically leads to an infection.
Action can be taken to prevent further compromise or send alerts before the bad thing happens, not after.

This proactive, rather than reactive method, can alert you to baddies in the network before they get the chance to do any damage.

For example a PC left on overnight that has had been accessed remotely and had an administrator account created.
The system will identify this risk and can take preventitive action and report for assessment whenever everyone is back at their desks,

MDR or Managed Detection and Reponse

A premium addon feature, that has real people monitoring all your computers via a security dashboard for activity that is suspicious.
This is staffed 24/7 by a team of experts and is the best offering of modern cybersecurity security avaialble to businesses.

All popular products use cloud or AI enhancements that compare websites and downloaded files or emails to massive databases of nasties.
We choose ESET as its reliable and cost effective and have easy management to check on the status of your computers at a glance and get notification when things go bad.
It also provides simple asset management by logging who is using which computer and its serial number for basic audting and identifying who is using which machine.

Per device the typical cost for ESET Ultimate with detection and response is £7.50* per month.
(24/7 MDR version P.O.A.)

If that's deemed to be overkill then great is protection is still available using ESET Protect Complete for £4.15*

Online estimate for managed services. Live results, no signup needed, no details stored.
Founded in 2025 by Jamie Clements Understanding Tech was created to offer SMB's personal and understandable IT Service.

We have the strict belief IT support should be a relief not a burden.